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211 - Get Connected.  Get Help.

Dial 211 on any phone or chat online at

Connecting People To Resources

What is 211?

211 is a vital service utilized by thousands across Portage County.  Every day, residents of the community can contact 211 for free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing, utilities payment assistance, employment services, veteran services, and childcare and family services.

What Does 211 do?

No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people with resources and services in their community that improve their lives.  In 2018 alone, 211 answered over 7,100 calls, helping people with live-changing support.

211 does more than "patch people through" to agencies.  Instead, 211 specialists are trained to identify the root cause of a problem - and connect them with a wide range of available resources that meet all of the underlying needs, not just the one that prompted the call, chat or email.

Contact 211

Dial 211 on any phone in Portage County to be linked to a specialist who can assist in that community.

If you are a program or service provider and need to provide updates to 211, please call 211 directly or email: